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At Won66, we believe that gaming should always be a source of entertainment, not stress. Responsible gaming is a cornerstone of our platform’s values—especially for our growing base of Australian players. While we offer access to a wide range of games, promotions, and features, we also understand that not all play is healthy. That’s why we invest in player education, real-time control tools, and accessible support systems. By empowering users to set boundaries and know when to stop, we help ensure online gambling remains fun, fair, and safe.
Won66 integrates several control mechanisms within the player dashboard that help Australians manage their behaviour. These include:
All features are available by contacting customer support or, in some cases, directly within your account settings. Our goal is to ensure players are aware of their choices and supported in using them.
Setting a deposit limit is one of the most effective ways to stay in control of your gaming habits. Won66 allows you to set:
Once applied, these limits cannot be removed or increased for a set period—usually 7 days. This cooling period helps prevent emotional changes in play decisions. To set limits, Aussie players can either use the live chat function or submit a support ticket, and the request is typically processed within 24 hours.
If you feel that gambling is becoming too frequent or emotionally draining, Won66 allows you to activate self-exclusion for a specific period. This means you’ll be locked out of your account and will not receive promotional emails, SMS, or app notifications. Options include:
Self-exclusion requests are handled confidentially and can be made via live support or email. Once a request is submitted, it cannot be reversed until the exclusion term expires.
Many Australians who struggle with gambling-related harm say they didn’t see the warning signs until it was too late. That’s why Won66 encourages players to monitor:
Recognising these signs early helps prevent escalation. Won66’s reality check and play history features allow users to review patterns and decide when it’s time to pause. If you notice multiple signs in yourself or others, seek help or activate your account’s cooling-off settings.
Won66 actively promotes access to professional help for any player struggling with gambling harm. We recommend the following Australian services:
These services are free, confidential, and available nationwide. Won66’s support team can also provide direct referral links within your dashboard.
To create a safer digital casino environment, Won66 includes the following built-in tools for Australian players:
These features work in the background and are accessible from both desktop and mobile. We believe visibility into your own play habits is one of the best ways to stay informed and in control.
To reduce the risk of excessive play, Won66 allows Aussie players to set:
These settings can be adjusted through support channels and will automatically prompt you when your chosen time is up. It’s a helpful nudge for those who lose track of time or play late at night. The reminders appear as pop-ups on your device and are non-intrusive but effective.
A cooling-off period is different from full exclusion. It gives you a temporary break, ranging from 24 hours to 30 days, during which your account is locked, and deposits are blocked. Bonuses and promos are paused, and you won’t receive marketing communication. Once the period ends, your account is automatically reactivated. If you feel the urge to extend the break or move into full self-exclusion, you can submit an additional request before it ends. Cooling-off is a great option for those who need a mental reset without walking away entirely.
It’s not only players who suffer—families and loved ones often experience stress when gambling becomes problematic. If you suspect someone close to you is struggling, here’s what you can do:
Won66 is committed to supporting not just players but their families as well. We understand that gambling, while entertaining for most, can become harmful for some. Together, we can make sure the platform remains a place for positive entertainment—not hidden harm.
